Insights4Results

During her tenure at HHSA, Susan helped launch two employee leadership development programs (Managers Development Institute and Frontline Leadership Development Program) that won the National Association of Counties Achievement Award. Past graduates of these programs still remember and talk about Susan very fondly because she was an excellent listener, great mentor and gave her students a lot of food for thought.

Susan was able to reason, prod, cajole and ultimately move my consciousness from a position of wanting to win and prevail to a position of acceptance and crucial and self-examination, which enabled me to chart a new course for myself and for my team.

I would highly recommend Susan Curtin to anyone who is firmly and resolutely committed to effecting change in their environment (both internally and externally) and I am grateful for her guidance in many more ways than I can adequately express!

Eric Kaufmann worked with a number of our principals, myself included, on a leadership development project. I found Eric to be particularly insightful, and someone who has an amazing ability to grasp key issues or challenges you may be facing and help you put things in perspective. Personally, I found my work with Eric to be extremely beneficial in helping bring clarity to my role as CEO and in driving the results we need to achieve as an organization.

Eric has been my ‘port in the storm’ during this economic downturn. Meeting with him always gives me perspective. He challenges me on my thinking and on my actions and helps me to frame my day to day actions. He helps me to see the ‘yin in the yang, and the yang in the yin.'

“Susan's presentation was outstanding in every respect. I can’t recall hearing a more informed, lucid and philosophically balanced discussion”

"Susan's expertise in planning and facilitating group discussions to achieve established objectives was invaluable during this transition period for the trauma medical directors and nurse managers. She successfully kept the group focused, allowed for pertinent discussions of the issues and led the group to important decision making that will impact the future of the Trauma Medical Audit Committee."

"Every public and private sector training deparment should have one: a training and development pro who is dialed into community training resources, savvy about best practices, and relentless when it comes to organization-wide professional development opportunity.Susan understand the importance of providing robust, sustainable and targeted training to all levels of employess to benefit their personal development and overall employee performance."

Through your coaching, Susan, I discovered a less technical approach to reaching goals, and a more balanced means to achieve success. I actually seem to get much more done that ever before! Very timely help to take me to the next level. Highly valuable feedback, for one seriously intent on achieving broad success in life.

The difference between the work that I've done with other third party groups vs. with Insights4Results resides in the development of a 'partnership'. Because I trust you, have the highest level of confidence in your work and believe that you have the right intentions for me and my organization, I have often approached you for advice, insight and an alternative approach on projects outside our scope of work. Your feedback and insight has been 'spot on'. Thank you for your partnership and adding value. Our work together will continue.

Having taken several extended studies classes over the years, I really appreciated the fact that Susan is an expert and clearly has the knowledge and skill to back it up. The pace was fantastic. She kept things moving and energized. There were some evenings that could have gone on for another hour without feeling the pain.

This course from Susan was a terrific introduction for me in understanding the concepts of leadership and core competencies for organizational culture and management development. Your presentation style and manner with the group created an egalitarian setting, one where I felt comfortable in sharing and learning from my classmates.

Susan, you presented an excellent most structured program on how to apply coaching in the area of performance and processes consulting. Thank you for everything!

Susan, You are the perfect person for this leadership program. Your experience, integrity and enthusiasm made the subject interesting, educational and meaningful. The conversations that got stirred up--which kept you having to play catch-up--says it best. People were engaged.

I have known Eric for several years and have a tremendous amount of respect for not only his teaching and broad range of professional experience but also for his personal philosophy, ethics and integrity.

As a participant I thoroughly enjoy Eric's programs, and most importantly, I am able to immediately utilize the information presented

I had the amazing opportunity to participate in Eric Kaufmann's "Leadership Architecture". The experience has changed who I am as a leader and deepened my awareness of who I am as a person. The program allowed me to gain insights on communication, coaching, and style.

Eric is a true inspiration. He brought great insight and humor to the program. Eric has a wonderful calming approach that allows you to take a step back and really draw from the program itself. Every interaction I had with Eric made me a better leader..... I couldn't thank him enough!!!

Through "Leadership Architecture" and Eric's guidance I was able to explore many facets of being a leader and as a result I felt more confident in my leadership role. I know that I can guide my team through uncertain times to achieve our desired results!! Thanks Eric!

Eric demonstrates a calm, confident and extremely competent coaching presence that is mirrored in the experience of the person being coached. He brings depth and maturity to his work, creates a comfortable, open space and is masterful at leading the inquiry to discover clarity and insights towards the desired results.

Eric walks the talk. He is insightful and engaging. He challenges commonly held assumptions about how we act and behave as leaders and coaches by creating an environment of open dialogue and collaboration. Eric's ability to draw out the best in people raises the bar for our profession.

Engaging, compelling, motivating, inspiring. Every leader should hear Eric.

I appreciate Eric's concise, powerful, engaging and insightful presentation. I am better equipped and excited for the journey.

Eric Kaufmann is one of the most effective presenters I have experienced in addressing the subject of leadership. He addressed the roles of both the "mind" and the "heart" when serving as a leader, and taught me how I can use both in situations of either collaboration or conflict.

Eric is a true inspiration. He brings great insight and humor, and a wonderful calming approach that allows you to take a step back, absorb, and really learn.