Insights4Results

"Susan's expertise in planning and facilitating group discussions to achieve established objectives was invaluable during this transition period for the trauma medical directors and nurse managers. She successfully kept the group focused, allowed for pertinent discussions of the issues and led the group to important decision making that will impact the future of the Trauma Medical Audit Committee."

This course from Susan was a terrific introduction for me in understanding the concepts of leadership and core competencies for organizational culture and management development. Your presentation style and manner with the group created an egalitarian setting, one where I felt comfortable in sharing and learning from my classmates.